Our staff are fully trained to provide professional and respectful care of the highest standard. All residents are treated as individuals and receive a personalised care plan which is identified and adapted to specific needs. The identity and independence of the resident is upheld at all times and all staff are intrinsically trained to respect the individual’s rights, privacy and dignity.
We also have extensive day care facilities, which are managed by our fully trained and devoted staff who provide an excellent standard of care.
During an initial meeting we ensure that we are made fully aware of our resident’s care needs and undertake our own resident risk assessments. During our care assessment, we identify the resident’s needs, wishes and preferences including any medical, exercise, personal assistance and dietary requirements they may have.